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• London EcEC4R
• Posted 13th Dec 2010
• 
• Posted by: VW Group-Volkswagen
• Salary: £18000 - £23000k OTE
• Job Type: Permanent
• Reference: 968KA
• This job has been viewed 253 times since it was posted.

Job Description

This exciting opportunity exists within our London City Volkswagen Retailer

• *Please note: all candidates must follow the on-line application process**

With over 250 franchised retailers across the UK offering outstanding working environments, the brand continues to grow year on year.

As a Sales Administrator, your Key Objectives will be:

Objective: Provide excellent support and administrative service to the Sales Department

Review all functions and tasks with the Sales Manager and advise of any discrepancies or problems encountered Make appropriate weekly / monthly reports to the Sales Manager Post bonus to deals after gaining authorization from the Sales Manager Document and log all transactions in a structured and methodical way and maintain a systematic filing system for prompt retrieval of documentation Maintain effective liaison with all members of the sales team, forming a strong sense of teamwork within the sales department, and ensure accurate and timely feedback of information to appropriate persons

Objective: Develop effective manufacturer and supplier contact

Ensure that all documentation is dealt with in a timely manner Notify Sales Manager of all changes to manufacturer’s policies Ordering cars in line with customer and manufacturer expectations

Objective: Deal efficiently with customer requests and queries to ensure total customer satisfaction

Ensure courteous and cost-effective use of the telephone Approach all customers promptly and courteously and assist with their requests to the best of your ability Keep Sales teams / customer up to date with order progress and estimated delivery times

Objective: Help retailer to achieve industry-leading standards of process efficiency and cost control

Complete all administrative tasks required to complete a vehicle sale, from locating the vehicle through to ordering number plates Collect batch numbers for invoices and ensure accurate invoicing of all sold vehicles, including delivering and posting costs to sold vehicles Check and maintain reports, including vehicle debtor report, demo stock report and monthly demo write-downs, on a timely basis Maintain payment records and conduct all transactions accordingly so that all cash, cheques and charges are accounted for, following company policy for cash handling Verify codes on sales orders Ensure compliance to all health and safety procedures and company policy Undertake other tasks and responsibilities, including training courses, as requested by the Sales Manager / Operations Manager

An individual with experience gained in the automotive industry would hold preference in this role; most specifically from a Volkswagen or Volkswagen Group background. However, we will consider applicants that are non-industry if they are able to demonstrate strong Sales Administration skills and the ability to operate in a busy, high demand environment.

• *Strictly No Agencies**